Refund policy

Refund & Return Policy

Eligible Returns

We accept returns or replacement requests only in the following cases:

• The product received is damaged

• The wrong product was delivered

Return Conditions

To process your request smoothly, please ensure the following:

• Customers must contact our support team within 48–72 hours of receiving the order

• Clear images or videos of the product and packaging may be required for verification

• The product should remain unused and in its original packaging, wherever applicable

Important Note

Once the issue is verified, our team will guide you through the return, replacement, or refund process accordingly.